AI Sales & Support Agents
Conversational assistants for customer inquiries, product discovery, multilingual support, and sales workflows—with human oversight where needed.
We develop practical AI-powered solutions that help online businesses serve customers, automate workflows, and turn operational data into better decisions.
Vietnam-based. Built with international ambitions. · Product development in progress
Our product roadmap focuses on three connected capabilities for e-commerce teams and growing businesses.
Conversational assistants for customer inquiries, product discovery, multilingual support, and sales workflows—with human oversight where needed.
Tools designed to connect customer conversations, order operations, and business processes while reducing repetitive work.
Unified views of sales, advertising performance, fulfillment, and returns to help teams make informed decisions.
Identify operational bottlenecks in e-commerce and the decisions teams need to make daily.
Prototype AI agents, data integrations, and automations using modern language models and software infrastructure.
Work toward adaptable tools that can support external customers and multilingual commerce markets.
HANH TECH is a developing technology initiative based in Vietnam, focused on applying artificial intelligence to e-commerce operations and business automation.
Our vision is to make capable, responsible AI tools more accessible to small and medium-sized businesses. We are developing and evaluating solutions for our own operational use, with a longer-term goal of offering software services to external customers.
Our areas of exploration include Claude-powered agents, integrations with advertising and commerce systems, and multilingual automation.
Interested in AI for e-commerce, business automation, or future collaboration? Contact our team.
it.hkdlth@hokinhdoanhlethihanh.com ↗